Terms of Purchase

1. General Provisions

This document regulates the purchasing process in the Sjaj.shop online store. By confirming an order, the customer agrees to these terms and conditions.

Seller: Adriix Plus d.o.o.
Address: Bulevar Arsenija Čarnojevića 106, 11070 Belgrade, Serbia
Contact Email: project@sjaj.shop
Phone: +381 (69) 1960828

Registration Details:

  • Company Registration Number: 21960187
  • Tax ID (TIN): 114030499

All products on the website are available while stocks last.

2. Prices and Payment Methods

All prices are displayed in Serbian dinars (RSD) and include VAT (20%).

Accepted Payment Methods:

  • Card Payment via CorvusPay (Visa, MasterCard, DinaCard)
  • Bank Transfer (based on a proforma invoice)
  • Cash on Delivery (only for orders within Serbia)

Secure Payment via CorvusPay

  • Payments are protected by the 3D Secure system (Verified by Visa / Mastercard SecureCode).
  • Card details are not stored on the Sjaj.shop website.

3. Delivery

Delivery Options:

  • Courier Service – delivery within Serbia (1-5 business days)
  • Personal Pickup – by arrangement

The delivery cost depends on the weight of the package and the destination and is calculated during the ordering process.

4. Customer Rights – Returns and Complaints

  • Customers can return a product within 14 days of receipt.
  • The product must be new, unused, and in its original packaging.
  • Complaints (damaged items, manufacturing defects) are resolved within 8 business days.

Refunds are processed within 14 business days after the product inspection.

To submit a return or complaint request, please email buy@adriix.com.

5. Personal Data Protection

Sjaj.shop processes personal data in accordance with the GDPR and the Serbian Personal Data Protection Law.

  • Customer data is used exclusively for order processing and is not shared with third parties, except for CorvusPay and courier services.
  • The Privacy Policy is available on a separate page.

6. Changes to the Terms of Purchase

Adriix Plus d.o.o. reserves the right to modify the Terms of Purchase by publishing updated rules on the website.

Last updated: 10.02.2025

Questions?
Email us at project@sjaj.shop or call +381 (69) 1960828.